LOAD is a training log for people who lift, workouts, body weight and habits in one place. If something is broken, confusing, or missing, tell us and a person will read it.
Email us
help@load.fitWe read everything and aim to reply within one business day. If you are reporting something urgent, abuse, or content that breaks our rules, say so in the subject line and we will act on it within 24 hours.
Please include your account email, your device (for example “iPhone 15, iOS 26”) and what you were doing when it went wrong. Screenshots help a lot.
You can also reach us from inside the app: Profile → ☰ → Settings → Support, or Profile → ☰ → Send Feedback.
Body image and eating support
LOAD tracks weight and training, and for some people that kind of tracking stops being helpful. If logging, weighing or comparing is affecting how you eat or how you feel about your body, talking to someone helps, and it is not a big step.
Butterfly Foundation Australia
National Helpline, free, confidential, 8am to midnight AEST
Outside Australia, your local health service or GP can point you to the equivalent. If you are in immediate danger, call your local emergency number.
Legal
Privacy Policy · Terms of Service
LOAD is operated by Load Fitness Pty Ltd, Australia · help@load.fit